1. SATELLITE SERVICE PERFORMANCE
1.1 Availability del servicio
| A Internet Links 99.97% |
1.2 Quality of service thresholds
2. Definition of service availability
It is defined as Service availability while the service is functional, i.e. the service is able to send and receive information in an optimal way.
3. Performance
Provisioned speeds per service plan:
| SERVICE PLAN | RESIDENTIAL | CORPORATE |
| AVAILABILITY | 99.97% | 99.97% |
| DOWNLOAD | 3 Mbps | 25 Mbps |
| UPLOAD | 1 Mbps | 1 Mbps |
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